Virtual Receptionist: “Thank you for calling Behind the Scene Execs. You’ve reached a real-life person! How may I help you?”

If you have been greeted by an automated phone service recently, only to be put on hold or disconnected, you know how refreshing it is to hear a live voice on the other end of the line. If that person is cheerful and accommodating, it’s a real bonus!

Your Virtual Receptionist – Your First Impression

Often in business, a first impression does not occur face to face. The person representing your company via telephone should be bright, knowledgeable, and most importantly, they should make that potential client or customer want to work with you!

Once that initial connection is made, your customers will be looking for consistency. Loyal clients and customers become -and remain- that way when they know they can count on you each and every time. That’s when you become their go-to person or company. At that point, there is no competition. The path to a long term business relationship often starts with a single positive phone experience.

You Had me at Hello

So, you’ve established a great connection, and you have an ongoing professional relationship. Perfect! Let’s keep that customer happy! Having someone trained to handle your phone calls can prove beneficial in keeping your clientele comfortable and coming back. Our highly trained Virtual Receptionists offer a variety of additional services, freeing you up to conduct business and allowing you to step away from your phone:

• Appointment Scheduling – If you are still trying to fill your own calendar, and have been considering hiring a receptionist, consider taking the hassle-free virtual route. You don’t have to use your valuable time hiring and training employees for your chosen scheduling software, and you never, ever have to worry about dreaded call-offs. Our Virtual Receptionists can act as extension of your company by answering your calls and filling your schedule. This also shows current and potential clients that you are more than just a one-man show! You are running a thriving business!

• Reminder Calls – Let’s face it… life gets busy, and people forget to check their calendars. Fewer businesses are making routine calls to remind their clients of upcoming appointments and because of this, revenue is lost. Last minute cancellations and no-shows create large,  gaps in the schedules of many growing companies. Set your business apart (and keep your calendar filled) by making personalized reminder calls each day.

• Pulling the Weeds – Have you ever taken time out of your day to answer a call from someone who dialed a wrong number or an annoying telemarketer? We all have! We can sift through your “spam” calls and forward important inquiries directly to you! This service can save you lots of time and energy, and it may even save you from a few headaches!

Your growing business deserves your full attention. We can ensure that your days are free from unnecessary phone distractions. There’s only one question left to ask: “How can we help you?” Our services are only a phone call (or email) away!

The post What a Virtual Receptionist Can Do for You appeared first on Behind the Scene Execs.